Carolyn April is VP of Research and Market Intelligence at Global Technology Industry Association (GTIA), the leading global IT industry trade association. Covering the IT channel for nearly three decades, April oversees GTIA's research department, focusing on analyzing tech trends, business strategies, and market dynamics within the IT industry. An industry veteran and thought leader, April speaks regularly at industry events from GTIA's ChannelCon brands to IT Nation and regularly does guest appearances on relevant podcasts. Known as an engaging speaker who delivers prescriptive research through an unbiased filter, she aims to help the channel navigate change and opportunity.

Jennifer Anaya is senior vice president, global marketing at Ingram Micro. Serving as the industry leader’s chief marketing officer, she is responsible for leading the strategy and direction of the company’s brand, as well as driving growth through enhanced customer experience and digital marketing functions. Jennifer leads a large global in-house agency, Agency Ingram Micro (AIM), which specializes in channel marketing. She also oversees Ingram Micro’s global partner community, Trust X Alliance.

As Advisor, Evergreen Services Group, Craig Fulton aimstohelp MSP leaders succeed in growing their business and exceeding their goals. He credits his 30 years in the technology sector, including time spent as an engineer and ConnectWise leader, with helping him understand what IT service providers want and needtobe successful.

Kirti Gavri is head of corporate development at Thrive, where she leads the company's inorganic growth strategy, identifying strategic acquisitions that expand Thrive's capabilities, geographical reach and market leadership across managed services, cloud and cybersecurity.

Manny Rivelo is a seasoned technology executive with more than 30 years of leadership experience driving growth, innovation and operational excellence across global software, cybersecurity and enterprise technology organizations. He currently serves as chief executive officer of ConnectWise, where he leads the company’s strategic vision to empower MSPs with industry-leading software, services and community-centric solutions.

At the helm of Nucleus Networks' evolution, Jennifer’s focus remains steadfast on operational excellence and strategic leadership. With a robust background in technology services, the organization has seen substantial growth by optimizing processes and enhancing client relations. Her journey from COO to CEO was marked by a hands-on approach to managing diverse teams, leading to effective people management practices that consistently delivered on corporate KPIs. Collaboratively, she has worked with her team to foster a culture of improvement, ensuring the delivery of quality service to our managed services clients.